Apple Coconut Point
23151 Fashion Dr, Estero, FL 33928
Reviews
12/21/2016
Provided by YP.comAfter way too long trying to make a simple appointment, I gave up. I wanted to make an appointment to purchase a new Mac Pro.
01/22/2016
Provided by YP.comMaybe a genius but the most rude customer service rep I have ever encountered at an Apple Store. Will not return to this store.
12/03/2013
Provided by YP.comSerious Lack of customer service or concern here with little expertise. Brought in a simple repair. They resolved one issue and created a new one then offered to fix it for more money. Not having leaned from the first visit I brought it back and they misdiagnosed it and offered to replace parts that didn't need to be replaced for more money. I will not waste my time and money here again where they are riding the Apple brand, Design by genius, service and implementation by idiots
04/23/2013
Provided by YP.comAbsolutely horrible customer service and no listening skills. Lacks ethics, professionalism, and customer service skills. Technician did a visual assessment without due technical process and insisted his was correct. Manager lied and said warranty on device expired 3 months prior. Called Apple customer service and was told different from what the store had said. This store is doing an injustice to Steve Jobs!!!
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Brands
- electronics, mac
- Other Link
- Categories
- Consumer Electronics, Computer & Equipment Dealers, Computers & Computer Equipment-Service & Repair