The Gold Mine

Write a Review970-586-9300

CLOSED NOW - Opens at 9:00am

DO NOT shop here, a horrible Tourist Trap, should be reported to the BBB. My husband wanted a nice souvenir for me from the Rocky Mountain Park area. they didn't help him find something like he knew I would like, instead they sold him a ring without even telling him that it was only gold filled(and made in Thailand). He had wanted a nice locally sourced item, not a cheap ring made in another country. He could have bought the same ring off of eBay if he wanted a Thailand ring. And we would have been better off getting it from eBay because we would have sent it back and got our money back. Wish he had never shopped at The Gold Mine because it was a waste of $100 and jewellery I hate. Terrible way to take advantage of a Canadian tourist. Unfortunately they don't care if you are happy with what you bought, once they have your money, there is no returns,exchanges...They don't care!

My family and I were going shop to shop and sadly stepped into this store. I found a rack that read "Santa Cruz hooded - $4 T-Shirts - $2" I mistakenly understood this as all t-shirts are $2. That was my fault. Anyways, I found a shirt for my daughter and bought it too.

It seemed high just as I signed the credit card slipped so I asked. They told me the shirt was $5. I asked if I could return it since i thought it was $2 and I only signed the cc slip 10 seconds ago and they refused. At first I just wanted to trade it out, but they were so rude it became more important about principle.

They became more and more rude as we argued. Then they called the cops on us!!!! Over $3!!!!! The cops showed up and took our side and understood why we made the mistake. I had to call my card company and reduce my payment thru a dispute to get my $5 back. Worst customer service in my 30 year life!!!! Please don't shop there! I have seen other reviews just as bad. Don't make my mistake.