Integrity Auto Repair
535 River Rd, Eugene, OR 97404
Reviews
01/14/2013
These guys did my clutch in record time. It has worked beautiful ever since. These guys are the "Clutch Specialists". They have a very nice shop and friendly people.
05/06/2011
Provided by YP.comVery well received. Our brakes went out and they fixed them very fast. I am very happy we chose this business. They will get all our cars.
05/06/2011
I have been coming here for over 8 years. They have always taken good care of my cars. We did have a part failure recently and he was able to warranty it easily. I love the newsletters and coupons he sends out too. We recently bought a car they inspected. He was able to prioritize a list of repairs needed to make it easy to decide on this car. We like going to Integrity.
05/06/2011
I was broke down with only a few days left before my wedding. They got me towed in and let me use a loaner car to continue my errands. I am so happy they were able to fix my car fast. It was so convenient too. I even got a nationwide warranty with free towing and roadside assistance. They defiantly will have all my business.
03/02/2011
Provided by YP.comI am very happy with my mechanic. They repaired my car really fast. I thought my brakes were going and I was going out of town the next day. They completed the brakes and they found a swollen radiator hose that could have blown. They let me borrow a loaner car so I could get my things ready for my trip. This was a great experience. Mike also gave me a free roadside assistance coupon too. I will defiantly return here. Thanks Mike, Ann Duncan
02/28/2011
I first brought my car to Integrity two years ago for a big job. Recently one of those parts failed. I knew it was out of warranty but still asked what he could do to help me out. He was somehow able to arrange a deal with the parts place and have it covered under warranty. Additionally he included his labor. He definitely went above and beyond all my expectations. This is where I will continue to patronage.
02/07/2011
Strange unrelated thing happened just after getting that refund. My passenger side mirror was busted off of my car. I am sure this had nothing to do with Mike, his family, friends or customers. My car slipped the belt again. I was very upset, as would be expected with my 4th time in under 2 years having to take my car back to Mike. He fixed a pulley. I offered to pay the cost of the part. He refused. Said this was the quickest way of dealing with me and that I should "Take the car to Ford and have the tell you what pulley is going to go out next. If the belt comes off again, I dont want to hear about it." Strange unrelated thing happened. Got my car back on the night of the 4th. By morning on the 5th both my mirrors had been violently broken off my car. Who ever did this is a coward and hurting two kids that were abandoned by their mother over 10 years ago. Repair - 02-10-2009 $1356.78 (Including Water Pump). 10-26-2010 $361. 08-12-2010 $405 Including Water Pump? $2122.78 In 1.5 years
09/09/2010
Fast, accurate service at a fair price was my experience with Integrity. I will continue to have my vehicles maintained here.
11/30/2009
Mike has always been very friendly and totally upfront with the charges. He has even fixed a minor problem for free and did the same for my 80-something mother-in-law. We've taken our cars to Mike for many years and have never had any problems.
06/23/2009
I was traveling and developed an oil leak. I looked here online and found this shop.I returned to this site to write a thank you review. I was surprised to see the poor review. When I called and arrived he told me what it would cost to have it on the rack to look for the leak. While in the waiting room I heard him explain to other clients the costs of testing on their cars too. I expect to pay for the time it takes for an accurate evaluation. This is not what I planned to write though. When I called to get in, they were full. I was traveling so he said he would work me in. I expected to rent a hotel room. He told me to wait so he could look at it first. He got mine in and found the leak. He repaired it at the same time for $55.00, including testing. He could have charged me more but didn't. I told him I was prepared to pay $800.00 to have the leak fixed. I was so happy I gave them a $30.00 tip! I believe The crew at Integrity stand by their business name.Thanks Jim Anderson
06/17/2009
I'm a straight forward hard working individual that simply needed auto repair service. I talked to Mike on the phone as he was driving and scheduled to bring my vehicle in for repair. When I arrived at the garage Mike asked me what was wrong with the vehicle. I informed him that my van had a check engine light that just came on and that my power door locks were working incorrectly. He took these notes down on the computer and asked for the key. He seemed flustered and I left the building. He called me later that day after the time he had told me he was going to call. He gave me details of everything that could be repaired on the vehicle which I appreciated. I choose to take the recommendations and seek further/another opinion from a separate garage. So, I came to pick up my vehicle and was slapped with an out of the blue $135 charge for what! I talked with the mechanic and he gave me a summary of what was done to the vehicle...very little diagnostics! I don't mind paying for
05/22/2009
Our van broke down and the guys at Integrity stayed late to get us back on the road. We were very pleased with the work they did. We found them through this system and feel others looking should know this is a good, safe place to take your car.
01/16/2009
We've have been taking our cars to Mike at Integrity for over 6 years. We cannot think of going anywhere else. He is alwasy upfront about what should be repaired on our cars. He is very knowledgeable and can explain in detail the what and whys of a particular problem. We trust Mike completely. I recommend taking you car to Mike for any problem you may have.
More Business Info
Full-Service Preventive Maintenance and Auto Repairs Center.
- Hours
- Regular Hours
Mon - Fri: - Services/Products
- Car Care Services: * Diesel Specialists * Distributorless Ignition * Fuel Injection * Ignition * Ignition Wires & Cables * Oil, Lube and Filter * Spark Plugs General Services: * Domestic General Repair * Fleet Repairs - Gas or Diesel * Import General Repair * Off-Road Undercar Services: * Alignment * Anti-lock Brakes * Brakes * Chassis * Driveline * Exhaust * Shocks Heating and Cooling Services: * Air Conditioning * Belts & Hose * Radiators Electrical Services: * Batteries * Starters & Alternators Transmission Services: * Automatic * Clutches * Four-wheel drive * Front-wheel drive * Manual Electronic Services: * Computer * Diagnostics * Drivability * Engine Controls Internal Engine Services: * Cylinder Block * Cylinder Head * Timing Heavy-Duty Services: * Engine Overhaul * Maintenance Towing: * Towing to Shop Only Miscellaneous Services: * After Hours Drop Off * Fuel Economy Inspection * Free Local Pickup and Delivery with Repairs by Appointment * Free Local Shuttle Service with Repairs by Appointment * Pre-Purchase Inspections * Pre Trip Inspection * Trailer Hitches and Wiring * Most Extended Warranties Accepted
- Brands
- ACDelco, Bosch, Interstate Batteries
- Neighborhoods
- City Central, Whiteaker, River Road - Santa Clara, River Road
- Accreditation
ASE Certified
CarQuest
iATN
Tech-Net Professional Auto Service
Be Car Care Aware
- Other Link
- Category
- Auto Repair & Service
- Other Information
Brands Serviced: Volkswagen, Lexus, Volvo, Subaru, Dodge, Audi, Chevrolet, Alfa Romeo, Chrysler, Honda, smart, Ferrari, Maserati, SRT, Infiniti, FIAT, Freightliner, Scion, Porsche, GMC, Lincoln, Hyundai, Aston Martin, Acura, Kia, Rolls-Royce, Jeep, Buick, Mazda, Mitsubishi, Lotus, BMW, Bentley, Land Rover, Cadillac, Lamborghini, MINI, Toyota, Tesla, Jaguar, Mercedes-Benz, Ford, McLaren, Ram, Nissan
Services: <p>Car Care Services:<br /> <br />* Diesel Specialists<br />* Distributorless Ignition <br />* Fuel Injection <br />* Ignition <br />* Ignition Wires & Cables <br />* Oil, Lube and Filter <br />* Spark Plugs<br /><br /><br />General Services:<br /><br /><br />* Domestic General Repair <br />* Fleet Repairs - Gas or Diesel <br />* Import General Repair <br />* Off-Road<br /><br /><br />Undercar Services:<br /><br /><br />* Alignment <br />* Anti-lock Brakes <br />* Brakes <br />* Chassis <br />* Driveline <br />* Exhaust <br />* Shocks<br /><br /><br />Heating and Cooling Services:<br /> <br />* Air Conditioning <br />* Belts & Hose <br />* Radiators<br /><br /><br />Electrical Services:<br /> <br />* Batteries <br />* Starters & Alternators<br /><br /><br />Transmission Services:<br /> <br />* Automatic <br />* Clutches <br />* Four-wheel drive <br />* Front-wheel drive <br />* Manual<br /><br /><br />Electronic Services:<br /> <br />* Computer <br />* Diagnostics <br />* Drivability <br />* Engine Controls<br /><br /><br />Internal Engine Services:<br /> <br />* Cylinder Block <br />* Cylinder Head <br />* Timing<br /><br /><br />Heavy-Duty Services:<br /> <br />* Engine Overhaul <br />* Maintenance<br /><br /><br />Towing:<br /> <br />* Towing to Shop Only<br /><br /><br />Miscellaneous Services:<br /> <br />* After Hours Drop Off <br />* Fuel Economy Inspection <br />* Free Local Pickup and Delivery with Repairs by Appointment <br />* Free Local Shuttle Service with Repairs by Appointment <br />* Pre-Purchase Inspections <br />* Pre Trip Inspection <br />* Trailer Hitches and Wiring <br />* Most Extended Warranties Accepted</p>
Warranties: Yes
Appointment Needed: No