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Reviews

06/30/2012

Hiring T&S Was A Costly Mistake

Worst plumbing experience ever! One of the contractors working on our remodel recommended Troy (owner) of T & S but we learned the hard way that hiring T & S is the worst mistake a homeowner could make! After it was too late for us to turn back, Troy became disrespectful, arrogant, and he didn t even bother looking at or giving an estimate on the work that needed to be done! He just had his guy install fixtures and set sinks, without even telling us his hourly rate or roughly what the cost might be. His guy left our Roman tub faucet and handles so loose they would shake when the water was turned on, left my hand shower hanging with nothing to attach it to, and installed the trim for the shower diverter onto the valve that didn t have the correct cartridge (so water poured from the hand shower & the shower head at the same time). Worst of all, Troy repeatedly refused to fix any of this! I finally was able to convince him to come over himself, and he only made things worse! We had to have our old plumber come save the day and redo T& S s sloppy leavings. I let him know that I was considering going to the contractors board if he wouldn t fix at least ONE of the mistakes they made, and the next day nTroy sent us (for the first time) a non-itemized bill that was 1,500$ what it should have been even if the best, most expensive plumber in the nation had done the work, and it had taken him a week, and he paid +20% of retail prices for our fixtures. He tacked on 100-300$ to the price of each fixture that we had picked out & priced at the plumbing supply store, and billed for coming out to screw things up further too. Less than 24 hrs after receiving the bill, we received a certified demand letter from T & S s lawyer, threatening a lien on our home! We are honest people, and we have no problem for paying for the work we have done. We ve had a huge crew of builders/workers on our remodel, and with this one exception, they ve all done such a great job I ve sent them thank you cards! MORAL OF MY STORY: HOMEOWNERS, TAKE YOUR BUSINESS ELSEWHERE!

01/17/2012

T&S Plumbing

I have had T&S plumbing install a dishwasher and a toilet in my home. They were very affordable, friendly and easy to work with. I would recommend T&S plumbing to anyone I know...

01/17/2012

professional, friendly service with a discount

i have had Tand S plumbing replace a broken garbage disposal with a new one.The plumber was very professional, friendly and he even gave me a senior citizen discount. I would definitely use Tand S plumbing in the future. thank you very much. Marilyn

03/15/2010

Quick, Quality Service!

I called in the morning and the work was just getting finished when I met them on my lunch break. Everything works great and it cost less than I expected to pay.Thanks,Melissa

More Business Info

Hours
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Extra Phones

Phone: 541-915-1000

Neighborhoods
River Road - Santa Clara, Santa Clara
Categories
Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Sewer Contractors, Water Heater Repair
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