Rucker Avenue Chiropractic Center

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CLOSED NOW - Opens at 9:00am

Well if zero was an option, I would choose it. But since it isn't, they get the overrated score of one star. And let me just tell you why....

The actual service was not a problem. I mean, they cracked my husband's back, okay, great. But when the bill came...oh boy. First of all, I have dual coverage insurance, so it is pretty unusual for us to get a bill. We did get one, for almost $400 for two visits. I kept waiting for it to go down, as the insurance should have been paying. But once it got the past due stamp, I called my insurance companies. After speaking with them, they said that the Chiropractor made a mistake, everything would get corrected and I would be looking at closer to $200. Great,

A month later a get a new bill. It says FINAL NOTICE. I don't like that scary stamp so I give them a call. As soon as the words "you guys made a mistake on my bill" are out of my mouth, the receptionist turns into the worlds biggest witch. I mean, I have gotten some crappy people on the phone before, but this lady fights dirty. She refuses to make any arrangement with me other than breaking it in half (great, still can't afford that), tells me "your husband is employed, he GETS a paycheck!" (wtf, seriously?) and finally interrupts me so much that when I tell her to stop, she hangs up on me.

Mad as I am, I email the good doctor to tell him of the situation so he can fix it instead of me forwarding all of this information to several good folks like the better business bureau. He sends me back a rude email full of lies (I may not have been friendly, but he accuses me of telling his crappy attitude employee to shut up, which I most certainly did not do) and informs me that I have now been sent to collections. I can only assume that I got fast tracked courtesy of him needing to retaliate.

So anyway, if you go there in spite of this review, may your luck be better than mine! But seriously, don't go.