James James Chryler Dodge Jeep Ram
2017 W Jesse James Rd, Excelsior Springs, MO 64024
Reviews
05/01/2011
Provided by YP.comSave your time and don't go in. The car we looked at had many problems, which the manager agreed to fix. He reasoned that because he was fixing these problems, no extra should be taken off the price of the car. Still, it seemed like a good deal; however, we had reservations about signing a contract before the problems were corrected and we were able to test drive the fixed car. When trying to explain these concerns to the manager, he became confrontational. He was extremely rude and insulting. When we asked him to calm down and explained that we were leaving, he became even more rude and began to raise his voice. His behavior was appalling. I can't believe they would treat customers that way. I have never been verbally abused like that by an service provider and the fact that he is the manager makes it even worse. I would never recommend their services.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Business Line: 816-630-2200
Alternate Line: 816-630-9700
- Brands
- Chrysler, Dodge, Jeep
- Payment method
- discover, master card, visa, debit, check, cash, financing available
- Categories
- Automobile Parts & Supplies, Auto Repair & Service, New Car Dealers, New Truck Dealers, Used Car Dealers