Audio Sensations

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Great job on the installation, very knowledgable staff. However, they only get 2 stars due to thier manager. He has the worst customer service skills and has no business dealing with the public. I tried for almost 2 weeks to get a hold of him or for him to call me back on a product I bought and paid to install but that they didn't install. After waiting that long I went to the store to get a refund and as I was trying to refresh his memory on who I was he told me to stop acting like a j erk. And if I wanted a refund he wouldn't look into my problem. He hadn't looked into it yet and I already paid him. I took my refund and realised I was a j erk, I've spent almost $7000 grand in his store in the last year and this is how I'm repaid for my loyalty and for refering others to his store. Not any more. I like Audio Sensations but I doubt I'll ever go back to the Exton location. Go to the Pottstown location they are much friendlier there.