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samsmith1199

10/01/2012

Provided by YP.com
I did business for over 15 yea...

I did business for over 15 years with Solano Property Management, but had to fire them in 2012 after they cost me over $600 and would not make it right. But this was just the final straw after a number of failures to notify me, update me, follow up on promises, unprofessional conduct, lies, and not following up with maintenance issues etc. The manager and owner were not interested in correcting these problems.



There’s a lot more, but I’m limited by space here. I believe ethical behavior starts at the top and filters down through any organization. Suffice to say I do not recommend using this company.

claimed iconBusiness Response11/07/2012

I feel the need to respond instead of ignore your false accusations. While you were a great customer for over 15 years its safe to say you were loyal to a certain Rep more than to our Company, as you proved to us when you gave notice. In regards to the negligent behavior you accuse us of – there was an inconsequential mistake made that we not only acknowledged but also corrected within a day…no grave error…and you were offered a credit as a show of good faith on our part. Good people run this company and that’s what makes us the largest property management company in Solano County. All this being said – several attempts to satisfy you were offered, we gave you all the time you needed to decide, and when you chose to leave – we wished you well as we still do now. Ethical behavior does trickle down through organizations and I am happy to say that this Company not only believes in them – but practices this behavior on a daily basis. Good luck to you in the future-

This listing has been claimed by a business representative.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
AKA

Solano Properties, Inc.

Category
Real Estate Management
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