Epsilon Auto Sales

Write a Review585-203-1710

CLOSED NOW - Opens at 10:00am

My son bought a 2009 Volkswagen from them 30 days later motor blew we addressed the problem before hand because we heard a noise in motor his mechanics stated motor was fine 1 week later motor blows same mechanic said that motor is no good they ignore ur calls never in establishment prolong when there is a problem now legal action has too be taken I do not recommend any one too buy a vehicle from this place they r crooks

Beware of Epsilon Auto Sales



I bought a 2004 Ford F-250 from them. 20 Miles down the road the CHECK ENGINE light came on. I brought it to the local Ford dealership and a Diesel Tech diagnosed my problem. The light was on for a number of codes he explained. The repair would consist of 2 injectors, an EGR valve, an EGR cooler, and an oil cooler. This repair was quoted at over $4000. I immediately called Epsilon Auto Sales and explained that I didn't sign up for all these problems and I wanted to return the vehicle and be refunded my money. Jason the salesman said to hang on and when he came back he said he talked to the "owner" and he stated that I bought the truck "as is" and there was nothing they could do for me.



The bill of sale clearly has a box that needs to be checked for an "as is" sale and it was not. However, this company advertises a 3 month 3,000 mile warranty which they will not honor. This same promise of a warranty was in the PUBLIC HEARING SPECIAL USE PERMIT BOARD MEETING minutes. Vincent Pigula the owner obviously lied to the public about his intentions to warranty his vehicles. Mr. Pigula stated that his intent is to sell good, reliable used cars to the public, with prices in the range of $4000-$15,000. He said he intends to procure the automobiles from local auctions and will sell them with a minimum of a three month, 3,000 mile warranty.



I asked to talk to the owner personally and was directed to send an email and someone would respond. Its been 2 days and I haven't heard anything. I went to Epsilon Associates and found the owner sitting at the table. I explained to him that I wanted my money back immediately and he told me to contact my lawyer.



The truck is inoperable and Vincent Pigula should honor his warranty and fix the truck or take it back.

Great customer service!!!! They had the best price on the exact truck I was looking for. I was also impressed with the quality of the trucks they had in stock. Would definitely buy another from them.