Car-X Tire & Auto
5409 N Illinois St, Fairview Heights, IL 62208
Reviews
11/10/2022
Provided by YPmobileTook us when we didn't have an appointment. We paid $1200 for what was done and a part was free. Awesome service! No attitude on the last minute service.
#Very Professional
07/05/2012
Provided by YP.comwent in today to get an a/c compressor replaced on my car. the repair went fine but i noticed where i was charged for $35 in shop fees, which for those that don't know, is for rags, soap, etc (which they maintain as a cost of doing business). after refusing to remove it, i informed them i had a $20 off 100 any service which they also refused to honor as i brought in my own a/c compressor. they seemed pretty offended that i brought my own part as i assumed they would pull these tricks.
while there, they also wanted another lady to pay 200 to top off her freon, and also replaced a clutch cable for another lady whose clutch gave out within 20 minutes of leaving the store. We all hear these types of stories. unlucky, i got to witness 3 in 2 hours. do not use them and if you hear "we recommend......" please run.
04/15/2015
Provided by YPmobileBobby was a great help today
09/26/2013
transmission went out on trip;;;these guys replaced it and was done a day early..fair price Bobby Buhl did a good job, Bryan a good mechanic ..would use heir service shop again..
08/09/2013
Provided by YP.comI have taken my car to this CarX regularly over the last few years. They have always been helpful in keeping my car maintained.
Recently, I noticed an oil leak and called them on a Saturday about 15 mins before they were closing. Neil told me they would wait for me, to come on in. I got there and they checked it and reassured me it was small and would be OK until I could get it fixed on Monday. I appreciated their willingness to stay open and make sure my car was OK to drive. That's GREAT service! Obviously, I took it to them on Monday and it was repaired, within a reasonable amount of time and expense.
CarX takes very good care of my car. Bobby is the manager now and he's very thorough in explaining what needs to be done and giving me pricing on all the work. I don't feel pressured to purchase services I don't need (or need right then), they explain what's going on with my car, what services they see I need coming up and I really don't feel like I've been taken advantage of with pricing. It's all been a very positive experience!
I would highly recommend this CarX to anyone needing car service. Thanks guys!
03/30/2011
Provided by YP.comI recently went to car-x auto service for some service. I was greated by Neil Cook the store maniger the technicians were cleaning the shop 1st thing in the morning, it's nice to see a shop that is clean. They took my keys and explained to me what was going to be done and showed me everything. I'm a woman and I don't really know anything about cars. Neil explained how the brakes work and why I needed to get them repaired. I've never had an experence like this. This is a shop that I will tell all my friends and family about. They are honest and tell you what it really needs and don't try to sell you everything. If you don't understand they try to explain it so you do. I'm very happy with the service and the exprenience I had at car-x.
Look foward to doing business with this shop in the future
12/05/2010
I was at carx on saterday, they were very busy I was told my vech. would come into the shop in about 20 min. Neil was the maniger he was very helpfull and explaing my problems to me. The technician that worked on my car Bobby was very nice and he didn't try to sell me anything. He took the time to explain things to me because I didn't understand my husband does all the car work. He is out of town right now, so I've herd many good things about carx in fairview heights. People at my work explained to me that they work with you and explain everything you need to do. They give you a list of things to work on step by step in importance. I will be sending all my friend and family to see Neil and his crew at this great auto repair shop.
11/10/2010
I WAS JUST AT CAR-X FOR A SIMPLE OIL CHANGE AND TIRE ROTATION. NEIL THE STORE MANIGER WASN'T TRYING TO SELL ME ANYTHING JUST LETTING ME KNOW WHAT HIS TECHNICIAN FOUND. AS IT TURNS OUT THE REPAIR WAS COVERED UNDER MY MANIFACTURE WARRANTY AND DIDN'T COST ME A DIME. IF CARX HADN'T TOLD ME ABOUT THIS REPAIR I WOULD HAVE BEEN OUT OF POCKET $1200.00! IT JUST GOES TO SHOW YOU THAT THERE ARE STILL GOOD PEOPLE OUT THERE THAT ARE IN THE AUTOMOTIVE INDUSTRY. I WILL BE DEFANTLY GOING TO FOR SERVICE IN THE FUTURE
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Services/Products
- ABS Repair Alternators & Starters Axle Repair Brakes CV Shafts & Joints Driveline Repair Electrical Accessories Electrical Systems Emission Repair Four-Wheel Drive Repair Mufflers & Exhaust Oil Change Radiator Repair & Service Serpentine Belt Shocks & Struts Springs & Suspension Steering System Tires
- Brands
- AC Delco, Advanta, BF Goodrich, Bridgestone, Continental, Cooper, Dunlop, Duralast, Falken, Firestone, General, Goodyear, Handkook, Kelly, Kenda, Kumho, Mastercraft, Michelin, Monro, Pantera, Toyo, Uniroyal, Walker, Yokohama
- Payment method
- master card, visa, discover
- Associations
- ASE-Automotive Service Excellence,BBB-Better Business Bureau,MAP-Motorist Assurance Program
- Other Link
- Categories
- Auto Repair & Service, Auto Oil & Lube, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers