Cycle Specialty

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Went as it should. Bo is a decent guy. Got my bike the next day when most other quoted a week. He went the extra mile.

Everytime I have gone into Cycle Speciality I am completely ignored.No one ever makes any effort to assist me in any way.The employes are always to busy talking to each other about what they did last night or have their nose buried in a laptop.I know the owner Bo for a long time and called and complained to him about this and he just laughed into the phone.I have bought new m/cs from them but will never return.A m/c salesman has never attempted to help me.Customer service could be no worse.I'll buy from someone who wants my business from now on.Dan Astin

I have been in this "dealership" 3 times over the past 6 years and have been totally ignored by both the parts department as well as the "sales" department. In fact, not one person working there even acknowledged my presence in the building. On at least two occasions, staff were not doing anything and looked away/walked away from where I was standing. I don't know about anyone else but there are a lot of real dealers and real sales folks that want my money. I wouldn't send anyone their way for anything, at any time! The owners must be independently wealthy to allow these employees to dismiss potential customers.

We recently purchased dirt bikes for the entire family this Christmas and couldn't be happier with the service and friendliness of this company. This company seems very dedicated to not only selling bikes but in assisting new riders to find places to ride and race as well. The holiday discounts were much better than anticipated and we look forward to doing business with them again. I would personally highly recommend this company to friends and family!

They had my ATV for 3 weeks to replace a pullstart, brakes, right rear axle and tune-up. The 1st week they did nothing! The 2nd week I get a call to tell me it was going to be more expensive than I wanted to pay and I should pick it up. I go there the next day and I'm shown the bill and I say go ahead and repair it. This is on a Saturday and I ask if I could pick it up next Friday and I was told sure it will be repaired by then. The 3rd week I picked up the ATV after making two calls on the status of completion. The air filter was never changed, I thought an air filter came with a tune-up???....NOPE. I never received a call except to tell me it was going to be too expensive to repair and the second call was to tell me it was going to be $400 more. I finally picked it up at 8:00pm Saturday. Unfricken Believeable, never again will I use them for anything! I could go on and on. SORRY!!!

I purchased a 1000 GXSR 2008 model from them and they installed a full system & power comander and damaged my radiator in the process and would not replace or repair it the bike was new out of the crate they do poor business after they have your money.