Mike Sams Auto Services Inc

Write a Review770-460-1320

CLOSED NOW - Opens at 9:00am

I have been taking my vehicles to Mike Sams Auto Service for over 15 years. The customer service has always been excellent. This is the first place I have ever been where I truly feel they are honest and care about their customers. I have had a few situations where they checked my vehicle free of charge when they really should have charged me at least a minimum labor charge. They have done this for a couple of friends as well. The main situation that really won me over was several years ago... I had been driving my toyota pickup truck in the snow when I stopped at the traffic light in Fayetteville and I smelled something very hot. I left my truck with Mike Sams who called me later to tell me that the brake fluid had frozen in the lines which froze my parking break in the ON position even though I had released the lever. I had driven 5 miles with my parking brake on! He put the truck up on the lift and checked my brakes to make sure they had not been damaged and said everything looked alright. When I picked up my truck there was NO charge even though he had spent some time checking it over for me. I don't know of another mechanic who would have done that. I feel that many mechanics would have made up some major problem so they could charge me lots of money. Even an honest mechanic would have charged me for a half an hour labor which I would have gladly paid. Not Mike Sams... I was a regular customer and he takes care of all my cars so he did not charge me for that. I moved to Woodstock, GA a few years ago but still work in Fayetteville. Whenever possible I still bring my vehicles to Mike Sams Auto Service for repair and maintenance.