Andrews Mini Storage
1630 McArthur Rd, Fayetteville, NC 28311
Reviews
05/18/2015
Provided by YP.comI was looking online and came across this business. I was VERY skeptical about this facility, because of all the negative feedback. Well, this location was the most convenient for us so we checked them out. They explained to us that new owners took over in 2013. They have a new working gate with hours from 6 am to 9 pm. There are cameras (AND I MEAN EVERYWHERE!!!!) that run 24/7, with nightvision. The climate controlled has a keypad to access, there are also cameras inside climate and around the building. I was very impressed. They also have U-Haul's so moving was very easy. Thanks guys don't know what I would've done without y'all!
05/18/2015
I was skeptical in bringing my belongings to this location because of negative reviews that I seen. I talked to the lady and gentleman that work there and they told me the new owners took over facility in 2013. The gate is fixed, they have cameras everywhere you turn that run 24/7 with night vision. I've been here about 2 years and they are awesome. They also have U-Haul rentals and I was able to move with ease.
05/18/2015
I was skeptical in bringing my belongings to this location because of negative reviews that I seen. I talked to the lady and gentleman that work there and they told me the new owners took over facility in 2013. The gate is fixed, they have cameras everywhere you turn that run 24/7 with night vision. I've been here about 2 years and they are awesome. They also have U-Haul rentals and I was able to move with ease.
02/13/2013
Really nice facility!!!! New owners and a massive facelift. Everything looks like new especially the office. Wow. I rented about 4 months ago and walked in office just the other day and thought I was in the wrong place. Very professional and cameras everywhere. These guys are for real.
02/13/2013
Really nice facility!!!! New owners and a massive facelift. Everything looks like new especially the office. Wow. I rented about 4 months ago and walked in office just the other day and thought I was in the wrong place. Very professional and cameras everywhere. These guys are for real.
02/12/2013
Great service, change in owners. New security cameras, fence,signs and office. Everything's looks nice and the people were nice. I rented a unit and stored my camper. Thumbs up.
02/12/2013
Great service, change in owners. New security cameras, fence,signs and office. Everything's looks nice and the people were nice. I rented a unit and stored my camper. Thumbs up.
01/14/2012
Provided by YP.comThis week (Jan 12, 2012) was a second break-in at their facility in the last 4 months. There are no operating cameras in the climate control storage building. They promise cameras but give excuses like: the lightening took them out or the tornado, but never repair them. The fences can easily be jumped from the roads (razor wire only goes halfway around the property. There is no locked outside doors or door codes for the climate control building. All units have a large space across the top so that anyone with a ladder can look over into the units and assess the contents. The person on duty this last time took 2 days to notify people. The phone is connected to Vonage and if the power goes out while you are in the facility, there is no way to call the emergency number to get someone to open the gate because the computer is offline.
01/14/2012
This week (Jan 12, 2012 was a second break-in at their facility in the last 4 months. The manager promises cameras but has not installed any he gives excuses like, the lightening took them out or the tornado, but never repairs them. The fences can easily be jumped from the roads (razor wire only goes halfway around the property). There is no locked outside doors or door codes for the climate control building. All units have a large space across the top so that anyone with a ladder can look over into the units and assess the contents. The person on duty this last time took 2 days to notify people of the theft. The phone is connected to Vonage and if the power goes out while you are in the facility, there is no way to call the emergency number to get someone to open the gate after the office is closed because the computer is offline.
01/14/2012
This week (Jan 12, 2012 was a second break-in at their facility in the last 4 months. The manager promises cameras but has not installed any he gives excuses like, the lightening took them out or the tornado, but never repairs them. The fences can easily be jumped from the roads (razor wire only goes halfway around the property). There is no locked outside doors or door codes for the climate control building. All units have a large space across the top so that anyone with a ladder can look over into the units and assess the contents. The person on duty this last time took 2 days to notify people of the theft. The phone is connected to Vonage and if the power goes out while you are in the facility, there is no way to call the emergency number to get someone to open the gate after the office is closed because the computer is offline.
02/25/2011
My friends and my boyfriends band have units here. I called looking for the phone number of an owner. He said to me 'ma'am I'm sure you are who you say you are but I can't talk to you because your not a customer'. They have my debit card number from paying one month! We have a right to know who the owner is. They are jerks. The fee has been raised w/o notification also!!! HORRIBLE. They are shady and rude and awful.
02/25/2011
My friends and my boyfriends band have units here. I called looking for the phone number of an owner. He said to me 'ma'am I'm sure you are who you say you are but I can't talk to you because your not a customer'. They have my debit card number from paying one month! We have a right to know who the owner is. They are jerks. The fee has been raised w/o notification also!!! HORRIBLE. They are shady and rude and awful.
07/27/2010
My expericence was great here.Quick move in great employees. Reasonable prices.
07/27/2010
My expericence was great here.Quick move in great employees. Reasonable prices.
04/10/2010
This place is ridiculous! We moved our things into a unit and were given a decent rate which we were told would be valid for three months. After about a month and a half they raised our rates by $40. We were told that two notifications were sent to make us aware of the rate changes which we never received. The man in the office (who is especially rude and unhelpful) would not give us copies of our paperwork-including our lease and the copy of the letter we supposedly received in the mail. We requested the name and number of the owner to make him aware of the way his business was being run but we were not entitled to that either. The hours of this business are unreasonable for anyone who works-the gate is only open from 9 to 5 and the office insists on putting their own lock on your unit so you have to stop in the office before accessing your belongings. This place is simply ridiculous! Don't bother with the constant headaches of this place!!
04/10/2010
This place is ridiculous! We moved our things into a unit and were given a decent rate which we were told would be valid for three months. After about a month and a half they raised our rates by $40. We were told that two notifications were sent to make us aware of the rate changes which we never received. The man in the office (who is especially rude and unhelpful) would not give us copies of our paperwork-including our lease and the copy of the letter we supposedly received in the mail. We requested the name and number of the owner to make him aware of the way his business was being run but we were not entitled to that either. The hours of this business are unreasonable for anyone who works-the gate is only open from 9 to 5 and the office insists on putting their own lock on your unit so you have to stop in the office before accessing your belongings. This place is simply ridiculous! Don't bother with the constant headaches of this place!!
03/09/2010
Provided by YP.comLet me be the first to tell u that this place sucks seriously!! They have false advertisements of an electronic gate which is COMPLETELY untrue, you are not able to access your belongings whenever you want, meaning 9-5 mon thru fri and 9-2 sat and they are closed on sundays. My unit became infested with rats and they said they couldnt do anything about it! Alot of my stuff was ruined, this was a huge MISTAKE! I am moving my stuff imediately and hopefully no one will ever rent a unit from here agian!!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: - Category
- Storage Household & Commercial