Bass Plumbing Co

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Raymond Bass called to let me know he would arrive about 4:30 and he did , replaced my old sink and faucet with new upgraded ones , very professional, gave me valuable information on a question I ask him , very pleased with his work , professional, cleaned of his work place , excellent experience!!!

Come by, said needed to order part and left. Bass plumber did not cut off water properly before he left so it flooded the bathroom and adjoining bonus room. Refused to take responsibility and never came back. $10,000 repair.

Failed to complete the job. Not very professional. Unhappy with warranty service and extraneous fees.

Agree with every one star rating on this review site. Bass tech showed up on the wrong day and advised us to pursue a course of action with our Kitchen faucet manufacturer that turned out to be impossible. Office mgr was rude, unhelpful, etc. Told me that I was NOT her customer, they only worked for the Warrenty company. Owner was supposed to call back before last weekend. Have heard nothing! just terrible service in every department.

Raymond Bass unethical business man don't waste your time and money

Thank you to the fast response and care the owner and plumber who helped in an emergency and with other things needed while on the job. I highly recommend them.

Bass plumbing is very Unprofessional, Unreliable, and is IMPOSSIBLE to get a hold of any person after initially contacting them to survey our issue.



The only positive thing I have to say is that they came out very fast to survey the issue, other than that they have not shown any interest in communicating with or about our issue at all or making my business a priority to them. We have called several times a day for four consecutive days at three different numbers and left several messages on two of them and still it is we have NEVER gotten in contact with any person.



Despite our collective efforts my wife and myself have NEVER received a return phone call from the manager or any other person to verify what occurred. We will be notifying our Home Warranty Company to arrange for another plumbing company to replace our water heater. BEWARE... If you like getting the run-around, being lied to, and stood up repeatedly, then this is the plumbing company for you!



This company deserves a 'F' rating on BBB.org and If I didn't have to give a star in order to leave a post, there would NOT be one at all !!!!

Very Unreliable, Unprofessional, and Unacceptable service!!!

We received the most fantastic service from Bass Plumbing this week! From the initial phone call through the entire service experience, they were friendly and absolutely punctual! They are perfectly reasonable in terms of prices as well! I recommend them to anyone who needs plumbing or water heater repairs! Thank you Bass Plumbing!

We were looking for a plumber to help with our shower water pressure problems. When I called, I was expecting to have to wait a while for an appointment, but to my surprise, they were available the next day. The guys were professional, answering all my questions and took the time to look at our other shower as well. They went above and beyond in my opinion and the cost was minimal. Very good service. We will call again if needed.

I have had a good interaction with Bass Plumbing in the past, so I went with them again for a simple outdoor faucet issue. I have called them no less than 4 times over the past 2 weeks. If the guy answers the phone, he will take down your info to imediately lose it, or throw it away. They still have yet to show, or call for that matter. The actual service you get when them to show up is good. Its just frustrating when you are trying to get a project done.

I have been using Bass Plumbing services for the pass 3-5 years. They not only have always given great quality service, they give helpful advise on how to possibly eliminate future problems. They are always available and respond within an reasonable time when called. Their cost is a working man's friend, I mean they are reasonable and his cost lets me know they are not all about the money, they believe in helping people. But it is understood that it is a business and must make a profit, he just does not try to make al off of one person. Bass plumbing service understands that quality work at a reasonable price will not only bring you more customers but more satisfied customers. I would recommend Bass Plumbing Services for all your plumbing services to everyone.