Gold Optical

Write a Review910-484-9495

I bought eyeglasses from Dr. Jeffrey Leinwand in Clinton, NC. He uses your lab to make glasses he sells. My glasses had an ARC coating put on them that scratched terribly within the 2 yr. warranty so I had them replaced last year in November. They are scratched (foggy) again and I have NOT used anything on them to scratch them - I've been extremely careful about what I used to clean them (usually a clean t-shirt) and have used no chemicals on them. I also am careful not to lay them down with the lenses touching anything. The lenses need to be replaced due to defective coating but you refuse to stand behind your product. If it's defective, regardless of the warranty, you should replace them free of charge! Very poor customer service, in my opinion! I will find an eye doctor who does NOT use your poor services! I feel that you should replace these 10-month old lenses free of charge! I've been a patient of Dr. Leinwand for many years but will not use him again because of your poor service!