Indpendence Place at Fort Bragg

Write a Review910-223-7132

OPEN NOW - Closes at 7:00pm

If i could rate this apartment complex lower, i would. Let me start out with the location;



The location isn't bad since its close to Bragg. Thats the ONLY benefit.



The cons; Upon moving in to the over priced apartment complex, there was an issue with cockroaches. After several bug "treatments" they insisted that the problem will go away after the next treatment. False! The bug issue was never fixed. Not once did they offer to do anything more to help mediate the situation. When discussing this issue with KIM she blamed it on a "cluttered apartment" even though she never took one step inside my apartment. Thats insulting in itself. So once again, KIM did nothing to fix the issue except insult me.



Next; the dumpsters are disgusting and always filled with trash from the outside. Thats a sanitation issue. Then to top it off, they place the dumpster right next to the "dog park". The "dog park" shouldn't even be called a dog park. Its only labeled as a dog park just so the apartment complex is more appealing in the description. Not to mention the dog park has no one to upkeep it. There have been numerous times where trash from the dumpster has over flowed into the dog park. Its pathetic of them to even market it.



Lets move on to the next subject, their gym. The gym is the size of a janitor closet. It is rarely cleaned out and has barely any gym equipment.



Next subject; the tanning booth. Avoid it. Its never cleaned out and is a great breeding ground for who knows what.



Last but certainly not least, the staff;



There is ONE staff member who certainly knows what he is doing. His name is Matt. The few issues that had been brought up to him were taken care of swiftly Which is greatly appreciated. He should be the manager because he has professionalism as well as takes great pride in the work he does. Now lets move on to KIM;



If there was a contest for who the most unprofessional staff member is, she would be the undisputed champion. The pathetic part is that she is the manager. Once again, she is the manager and displays absolutely no professionalism. Instead of doing anything she can to help a situation, she would rather argue then come up with a solution. Not to mention rather than taking responsibility for a mess up, she kept pointing the finger elsewhere in desperation. If she was a Sesame street character, she would be Oscar the Grouch. She even threatened eviction because we didn't agree with her OPINION. It also seems as if I'm not the only unhappy tenant. Until this excuse of a manager learns people skills, gets fired, or goes anywhere else but Independence apartments, there is no way i would EVER come back here again. Nor would i EVER recommend anyone who i value as a friend to move there.



Please take this warning and run far away from this apartment complex and don't look back.