Southeastern Dental Specialists

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CLOSED NOW - Opens at 8:00am

Do not recommend. I've had tooth extracted before never had it still in pain for almost a week after! The day of surgery never saw surgeon before or after. Anesthesiologist never told me what she's using for sedation. Woke up apparently with the janitor because I would ask questions she never answered and kept cleaning the room. Never offered to get the surgeon or anesthesiologist to answer? . Handed me a RX n rushed me out of office to car waiting for me. I have stitches on my right back side seems they opened my entire gum to remove 2 tooth. I would not take my dogs to these butcher unprofessional. This is on 2nd floor you have to go thru a long eerie hallway to get to elevator and go thru another office to get out. Site bruised outside on cheek n minimal pain medication. Please find your self another place. Gave 1 because it's the lowest you can.

7 April 2016 08:30
$105.00 was paid to Southeastern Dental Specialists
1312 Avon Street Fayetteville, NC 28304
My Orthodontist referred me to this clinic to see about getting a gum graft done on 2 of my anterior teeth. I arrived at my appointment and was charged $105.00 right away and was told that it would go towards my treatment cost. After about 30 minutes of waiting the Periodontist entered the room and simply told me that there is nothing that could be done for me. She also showed me that she had the same gum issues as me. Approximately 5 minutes later she said she would refer me elsewhere. I left the clinic and realized that I paid $105.00 just to be told I could not receive treatment. I called the office and said "I would like to speak to someone about a refund", immediately the receptionist put me on hold where I was left for 15+ minutes. (No apology for being on hold for so long). I believe it was an attempt to get me out of their hair or get me to hang up and forget the issue. The receptionist argued with me that she would not give me a refund of the money. I asked "why couldn't my Orthodontist inform the Periodontist of the exact treatment I desired" in which the receptionist responded "we were informed, we have detailed notes from the Orthodontist of the treatment you wanted". I could have avoided the time and money spent by a simple phone call if that were the case. This is absurd that 5 minutes of someone's time is worth that much money. I am a full time college student, I don't have money to throw around. I was very polite in my request for a refund but the receptionist told me that they would call me back when she looked over the issue further. No time or date was given to me on when to expect that phone call. This is a complete rip off. and I will never go to this clinic ever again, and I will do my best to inform the public as well.

I came into Southestern dental specialists on a Thursday and they got me into surgery on Friday, the nest day, for my wisdom teeth to be extracted. While I appreciate how quickly they got me into surgery, I had a dental assistant say on Thursday that she couldn't see how I could possibly be in pain. Then after surgery I had a few stomach complications and I lost my clots. I dealt with it and scheduled a post op appointment the following Monday. They said everything would be fine and that I indeed have a dry socket. They cleaned it out and put a clove paste in my mouth for 5 minutes. It didn't do much but it was better than nothing. 2 days later I call them back and say that I have an infection and a lot of discoloration, and I don't mean bruising. The nurses response was, " Well I don't know why it would be discolored and there's nothing else we can do for you" I had to get antibiotics from a hospital. 10 days later my left side is healed, yet the gum that is supposed to be connected to my 2nd molar is just a flap. My right side o the other hand is still a hollowed out hole with a full visual of Jaw bone. Needless to say, I would never recommend them to anyone because they did a very botched job and have caused me a great deal of pain.