Blumz By JRDesigns
503 E 9 Mile Rd, Ferndale, MI 48220
Reviews
02/17/2015
Provided by YP.comAn award-winning florist, locally owned and active in the community. Blumz is known for its creative designs, personable staff and quality products.
01/12/2011
Provided by YP.comThe flowers were perfect, exactly what I wanted. Robbin and Jerome are very professional when they meet with you and they think of every detail that needs attention. My wedding was perfect from the flowers to the rehearsal coordination provided. If you are picky like me and you want things to be perfect, call Blumz.
12/07/2010
Provided by YP.comRochelle at Blumz was amazing to work with! She spent so much time with us, making sure we got exactly what we wanted for our wedding flowers. She took the time to do a sample arrangement, complete with linens and place settings. We had very little idea what we wanted when we went in to meet with her, but she took what we said and ran with it, and the flowers turned out beautiful! This is a great florist, especially if you need help in the creative department! We trusted them completely, and knew that everything would be perfect. And it was!
11/16/2010
Provided by YP.comI order flowers for my sick girlfriend and was promised that i will get them the same day i never got the flowers or a call back. when i called the florist back they said we had a bad c.c. and that she tried to call me back i gave them 2 phone numbers and not one of them was called back. i ask the lady to read back the c.c. number she had one digit wrong never did she say i am sorry for the mistake or offer me a discount so i let her process the card and when she came back to the phone she said your card went through. so i asked the florist what kind of discount can i get from the mistake that your company made she said it is not our flaut you gave me the wrong c.c. and there is nothing we can do about the price so i did what i was suppose to do and canceled the order and went so where else. BAD SERVICE, BAD SERVICE, OH YEAH BAD SERVICE. Whatever happened to the customer is right and we will do whatever it takes to earn your business? that is what built most business in the past 100 years and i dont think that model is broken for most small business just this one.
As an owner of this business I am concerned that your order may have been miss-handled. However, this is not the way we generally do business as you can tell from all the other "Good Reviews". I regret that rather than giving us the opportunity of filling the order, you elected to go somewhere else. On occasion, when orders are placed, because there is always activities going on on both sides of the phone, information can be miss-interpreted or not written correctly. As with same day delivery orders, time is of the essence and accurate and complete telephone numbers are a necessity. As a practice, our staff attempts to call clients when information is inaccurate, in order to process the order speedily. If we are unable to reach the customer, it can delay the process. I'm sorry that your experience was less than stellar. I'm sure that if you give us the opportunity to help you in future, you will see that we are a very Customer oriented, service minded and creative floral business. Sincerely, Robbin Yelverton
08/29/2010
Provided by YP.comRochelle at Blumz did a wonderful job. She spent time with me to really understand what I wanted out of my wedding flowers. They turned out more beautiful than I could have imagined. She also went out of her way to include lavender in my boutique which I had hoped to drop off before the wedding but just did not have the time. It was a plesant surprise to fine the lavender in my boutique. The flowers in the church were also wonderful. The hydrengias really held up to the summer heat as did the alter arangements. I cannot thank Blumz enough for making my wedding absolutely beautiful.
03/02/2010
Provided by YP.comWe worked with Robbin at Blumz for my sister's wedding. Robbin was amazing to work with. He listened to all of our ideas and made them come to life. The flowers made the wedding! They were truly spectacular. We walked into the store by chance and we will never walk into another flower shop.
12/06/2009
Provided by YP.comOur wedding flowers were amazing! The bouquets were so beautiful and creative that they made great decorations for the reception. The flowers were still fresh the next day. They were delivered on time and were carefully packed. Highly recommended!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Extra Phones
Phone: 248-398-5136
Primary Phone: 248-398-5136
- Payment method
- all major credit cards, amex, discover, master card, visa
- Neighborhoods
- Ferndale, Downtown Ferndale
- Other Link
- Category
- Florists