American Furniture Warehouse

Write a Review303-684-2400

OPEN NOW - Closes at 10:00pm

Our favorite furniture store!! We buy all our furniture their. Love the prices and have a great selection

My first purchase from AFW was fine, that was a bedroom set that was in stock. My second purchase 8/21 was not so good. We had company coming and wanted to have a couch, so we went in to the Firestone store, got a very nice salesman and proceed to look at every reclining couch they had. found one we really liked & a couple of other items. We were told our couch and chair were on order and expected around the 4th of Sept. ok that works company won't be here until the 14th. on the 4th we get a call that the furniture won't be in until 9/21. Well ok I really like the couch, on about the 18th I call and am told the date has been pushed to 10/1. ok we have the patio furniture, and I like the couch. on 10/1 I call to get a delivery date and find that the couch has been pushed again to 10/13. I ask if any price adjustment can be made and am told I have to call customer service, they are the only ones that can do that. So I call and speak to Mark M. tell him what has happened and am told I do not have to take the couch. All I asked for was a refund of my 65.00 delivery charge. Nope can't do that. "So you would rather loose a $1200.00 sale than credit me $65.00. At this point I do not like the couch, AFW or Jake Jabs. My business will go else ware and I wish I had read the reviews before.