Albert Griffith & Sons, Inc., in Fishers, IN, is the area’s flooring expert serving Marion County, Hamilton County, Boone County and the surrounding areas since 1946. We specialize in hardwood floor installation, refinishing, water damage repair, custom hardwood flooring and more. For all hardwood flooring needs, including insurance work, water damage repair, installation, refinishing and more, call Albert Griffith & Sons, Inc. in Fishers today.

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Reviews

C
constance46236

04/28/2008

Provided by YP.com
Poor workmanship and service

I installed all new white oak floor with custom stain in July 2007 over 2200 square ft condo. Within 30 days the entire floor had cupped. Griffith response was that it would likely correct itself by winter, and if not, they would refinish in 6 months. There was a moisture problem in the crawlspace and Griffith had either NOT measured the humindity prior to their install, which is clearly a violation of national flooring standards, or had measured it and ignored it. Standards require this to be measured, recorded, and humidity differences in subfloor and flooring to be corrected within several % points PRIOR to install. I was NOT NOTIFIED of any discrepancy and subsequently my entire floor had a cupping problem. I eventually spent several hundred dollars with flooring inspectors, and several thousands in correcting the crawl space problem, without Griffith admitting to any error on their part.

Living in a brand new condo with all belongings in place and tolerating another sanding and refinishing on site was not an option for me, given the new floor was improperly installed from the onset.



I would not recommend Griffith for any new floor installation of any type. They violated the standards of their national business organization and then denied their mistake.

claimed iconBusiness Response06/24/2008

The cupping source in this condo is a wet crawlspace. The owner had it inspected 2 times prior to and 1 time after our completion. Her floor inspector noticed moisture spots on the cinder block foundation. This condition, a wet crawlspace is out of our control hence not our responsibility. We did offer 2 non cost options to aid in the situation. This job has not been paid for.

This listing has been claimed by a business representative.

More Business Info

Hardwood Flooring Since 1946

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
Hardwood Floor Refinishing & Installation, Water Damage Repair, Custom Hardwood Flooring, Available Saturday By Appointment Only
Brands
Armstrong, Mullican, Somerset
Payment method
discover, amex, mastercard, visa, check, debit
Location
Next To Sky Zone
Associations
NWSA, BBB
Categories
Flooring Contractors, Building Specialties, Floor Waxing, Polishing & Cleaning, Hardwood Floors, Hardwoods