Gregory E. Broslawski, DO

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OPEN NOW - Closes at 5:00pm

Find another orthopedic unless you don't mind being one of the herd.



This practice represents the single worst experience I have ever endured from any medical office.

I was in a motor vehicle accident and was referred by my GP to see a doctor in this practice. To summarize this horrible experience; when I called to make the appointment, I was rudely interrupted during the description of my injuries and informed that I could only be seen for "one body part per visit" and to "pick the one that hurts the most and we'll schedule you when you come in for the others". It took three weeks and two doctors to be seen for only two of my injuries. When you arrive at this office you don't speak to a person, you communicate via a touch screen terminal in the waiting room to announce who you are and what doctor you're there to see. Eventually you will be called to fill out paperwork and asked to wait again. Once in the examination room, you will spend time with a medical assistant, who asks questions and writes down what hurts and how. They immediately take you off to have an x-ray whether it's needed or not... without the doctor ever laying eyes on you. More unnecessary insurance money for them, I suppose. You will be escorted back to the exam room to wait... and wait... again. The assistant will come and hang the x-rays for the doctor to review and eventually he will make an appearance.

The doctor reviewed briefly what I said to the assistant, poked a few times and told the assistant to write a prescription for physical therapy and then disappeared... see you in six weeks. An hour and a half of being herded like a sheep to spend three minutes with the doctor. I was shocked.

My second visit was with a different doctor as this part of the injury was located on a different part of my body. Repeat exactly what happened above except this time the doctor made it clear to me he did not care for the doctor I saw the first visit and that there would "be no reason to see that doctor again, I can handle all your follow-up". Nothing like doctors within the same practice showing professional courtesy to one another... When I told him my injuries were becoming more painful as time went on, not better, he informed me that "Motor Vehicle" won't cover an MRI without a course of PT first. Bear in mind this is MY vehicle insurance covering this accident. He didn't even bother to ask the insurance company or recommend the MRI's I might need. More PT... see you in six weeks.



Now it's three months later. My physical therapist has written notes to my doctor recommending MRI's. She fears making the injuries worse by forcing the therapy, so while I'm doing stretching and strengthening the areas around the problems we wait... and wait... Now I have left six messages over a three week span with the one and only person in the practice who handles the billing for motor vehicle, only to have ZERO of my calls returned. When I try to speak to someone else in the office, they're rude and abrupt and honestly don't seem to give a damn that I haven't been able to get any help for THREE WEEKS. Most of the time when I call, regardless of the time of day, I am sent to an "answering service" to leave a message to make an appointment. Ridiculous. I am upset that a practice can get to be so large that patient care and common courtesy no longer apply. I have to stay with them until this ordeal is over with, but I will tell anyone I know who's looking for an orthopedic about the terrible treatment I received.