Assured Title

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CLOSED NOW - Opens at 9:00am

Poor communication, execution, and follow up. Buyers and sellers beware for any transaction types, you will do triple as much work with these folk at the wheel.

Very helpful and knowledgeable. I send all of my clients to Assured Title for closings and use them for my personal real estate transactions. I have never had any issues with Assured Title.

I closed on my home sale on the 29th (FRIDAY). The funds were not received by my mortgage company until the 2nd. The mortgage company refused to credit funds because they were short interest due to the standards of FHA loans, so the additional funds were refused to be paid by ASSURED TITLE COMPANY to get the mortgage paid off. They are requiring to use my monies to pay the difference due to their lack of knowledge on timing with FHA loans not mistakenly opting on standard overnight delivery company versus the capability to wire transfer the money (which would have definitely been to the mortgage company by April 1st). The interest on the mortgage from this error is a cost of $650+.

1. Isn't the title company required to wire the money immediately? Apparently, they are telling me that since I did not request the transfer to be wired (although being charged a fee for payoff delivery), it was my error. HELLO _ get with "the times" and use a computer!

2. Do you think a title company would work with you on the situation? NO. They have the worst customer service I have dealt with in a LONG time. When trying to work for a compromise with them, it was a flat no. They do not proactively update you with information - you need to reach out for a response.

Overall, in my opinion, this company can be characterized as more than a lack of professionalism.

If you are ever in the situation where you have to deal with this company, I strongly suggest that you get your OWN representative of a different title company or an attorney before you proceed with them.

The title company should have made sure there were a sufficient number of days for delivery or interest added to the payoff to insure this didn't happen, but they obviously let things slip through the cracks.