Spa 4 Paws
8075 Connector Dr, Florence, KY 41042
Open 6 days a week. Evening appointments are avaialbale
Reviews
10/18/2013
Provided by YPmobileTook both my toy poodles there and when we got them back my boy was bleeding from where he was cut. Then noticed that the 2 front paws of my girl were bleeding as well! I was told that my boy was mean and was biting them! Well I would bite u too if u cut me! I had also asked for their teeth to be brushed and they didn't so I took them to another place that would do it and they informed me of more cuts and they didn't trim their nails or clean out their ears. I watched them pull out a huge ball of hair from the boy! So mad! All of my friends that used them have now switched groomers because of it! The place was dirty when u walked in and smelt! Would give them 0 stars if I could
07/07/2013
Provided by YP.comIf you care about your dog's safety, I strongly urge you to reconsider using Spa 4 Paws. Long story short, Bobbie's haircut put our dog in the Emergency Room the following day. This was the fourth time we've used Spa 4 Paws, where'd we'd received two satisfactory haircuts, one that was a little too short but tolerable, and this awful experience. Bobbie informed me that she had to cut his hair a little shorter because some of his hair was matted, but she failed to mention that she'd be cutting it so close he'd end up with multiple cuts and scrapes, and be in enough physical pain that he wouldn't eat, drink, or sleep for a day. We were forced to take him to the emergency vet on July 4th (the next day) to find out what was wrong with him. The Vet said that he was in a lot of pain because of the haircut and gave him a steroid shot to ease the pain. Additionally he perscriped a pain relieving gel and we are not allowed to take our dog on a walk in the sun for two weeks due to his exposed skin. He said he'd seen some issues with Groomers but never something like this. The worst part of the story is that the next day we contacted Spa 4 Paw's and the manager and Bobbie vehemently denied doing anything wrong, blamed us for giving them the dog with mats, and showed no remorse for physically harming our dog. Even if the dog's hair required a shorter cut, you'd think they'd error to side of caution and would rather leave a knot in the hair than cut the dog. They refused to grant any sort of refund without seeing the dog in person, which is not going to happen because we will never subject him to that place again. You might luck out and get a groomer who is competent there, but our dog was not so lucky. I strongly recommend that you look elsewhere if you don't want to go through with this. See photos. If you care about your dog, do not go here.
More Business Info
- Payment method
- master card, check, discover, visa
- Location
- We are located in Florence, KY 8075 Connector Dr, (behind La-Z-Boy on Mall Rd.)
- Categories
- Beauty Salons, Pet Grooming