Visit your neighborhood Tom Thumb Pharmacy located at 745 Cross Timbers Rd, Flower Mound, TX for a convenient and friendly pharmacy experience! You will find our knowledgeable and professional pharmacy staff ready to help fill your prescriptions and answer any of your pharmaceutical questions. Additionally, we have a variety of services for most all of your health needs and accept most forms of insurance. For more information, stop by or call (972) 539-6830 today!
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Reviews

K
klynn1375

06/16/2008

Provided by YP.com
Don't use the Pharmacy

I have never had a problem with the grocery part but I have with the Pharmacy. My 6 month old daughter was VERY ill. She had a life threatening respiratory infection and needed antibiotics and breathing treatments. Her Dr.'s office called in the prescription to Tom Thumb pharmacy. I waited about 2 hours to pick it up in order to give the pharmacy time to collect the script from the machine and fill it. This would also minimize the time I had to have my daughter out. I got to the window and the clerk couldn't find my Rx. Finally she found it sitting on a counter somewhere and said they hadn't filled it yet and it would be another hour. (For a box of saline vials for the respirator and to mix a bottle of amoxicillin!) Anyway, I asked why they hadn't even begun to process it yet and she said it was because the people that walk in with their prescription are put at the head of the line and since mine was called in by the Dr, I'm not considered to be waiting for it since I'm not in the store. I was furious. I have NEVER had this happen before. They had all my information in the computer so they knew it was for an infant and they also knew the type of medicine she needed was for something serious. Now here I am having to drag a sick infant out twice and she has to go even longer without her medicine to help her breathe. From now on, I'm going to Walgreens!

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Fax: 972-539-8544

Payment method
amex, discover, master card, visa, travelers checks, cash, check, diners club
Category
Grocery Stores
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