C Spire Wireless

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No offense to the people who work at this store--they are nice people and provide good service. Their company, however, is a different story. They claim to offer service in Pensacola but if you live in West Pensacola, voice signal is weak most of the time. There is only 3G data service at the beach (generally south of 98, sometimes way south). But C-Spire is very happy to sell you a smart phone with 3G or 4G LTE data capability that they don't have the infrastructure to support. Their customer service department is unresponsive. They only confirm what you already know--"yes, signal strength is low at your address." "Yes, you will have to go outside to make a voice call." Avoid this company--their service is poor and they are expensive. That they do not have a store in Pensacola should be a sign that they do not intend to service Pensacola in a meaningful way.

Great products and great customer service at this office. Rates for customer plans fantastic. Very pleased, except that 3G service should have been fully implemented in nearby Pensacola by now.