Southern Eye Group of Alabama

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CLOSED NOW - Opens at 8:00am

Excellent service! On vacation injured my eye and didn?t want to deal with a hospital ER. They found me an appointment within two hours of my call. Got me in and out within 20 minutes. I was treated as if I was one of their regular patients. Would recommend to anyone in the lower Alabama area.

I Love Her she and her staff are awesome my sister was also her patient and loves her too she tells you everything she is doing as she goes along everyone in this office is just the sweetest people you could ask for in a Doctors office.P.S.she calls me by my perfume Design lol I think that?s just funny makes me smile anyway

I have always had a positive experience when getting my eyes checked. Lately I had to go in to have a possible retinal detachment issue, they tested in every way possible, they have knowledge of diabetes which facilitates their diagnosis of how and when to do what.
A real class act!

I made appointment for glasses and contacts for my son, after we arrived I was told that the eye doctor is not there on Thursdays. I made a point to let them know we needed contacts and glasses. Not returning there!!!

I have no complaint against the docs here, however the front office staff are the most enept and rude group I have ever encountered in any business. The lack of respect and just plain rudeness I encounter AND observe with all customers has occurred during every visit for the past 2 years, not just a one time deal. I feel I am bothering them when I arrive for my scheduled appointments and then again when I check out. When I have asked for explanation of a bill amount they become very annoyed and short, as if I wouldn't understand and how dare I ask. My insurance claims have been filed incorrectly on every visit, and no attempt has been made to re-file or correct, even though I was assured it was being handled. Procedures and appointments have been incorrectly scheduled more times than they have been accurate. I have made phone calls only to be put on hold for an eternity, then someone picks up the phone to ask who I am holding for, and we start all over again. All with no apologies or even seeming to care at. This office needs a serious lesson in customer service. As with ALL businesses, consumers have a decision in who they chose for eye care and having a choice, I have made my last visit to Bay Eyes in Foley.