Elegant Cleaners

Write a Review972-552-3532

OPEN NOW - Closes at 5:00pm

I will never recommend this place to anyone nor will I be going back. The manager has no integrity. His shop did a TERRIBLE job altering my husbands pants and then accused us of messing them up so we could get a refund. He told us when we were dropping the pants off that we were supposed to have them already pinned for him so they would know where to hem the pants, he then took a week and a half to poorly do three pairs of pants. When I went to pick them up the first time only 1 pair was ready and they weren't done properly. He sent them back and said they would all be done in two days. When I picked them up I immediately complained about the quality of the hemming job. The associate called the manager and he refused to refund my money. He said they would redo the work but it was so poorly done in the first place I didn't want them to touch the pants anymore. I left upset and I returned in a few days with my husband to confront the manager in person and this is where he lied and accused us of messing up the pants. When we caught him in his lie he reluctantly refunded our money and I vowed never to go there again and notified the mgr I would be rating him poorly online.