Titan Waste

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On approximately 1/2/15, I spoke with a female I believe was named Ashley in regards to a trash container that was to be dropped off at my address. During the call, I was informed that I already had a trash container that was the property of Titan Waste and would not be receiving another (the container did not have their logo or number). I stated that the container I was using was loaned out to me by my elderly neighbor and if there was a dispute over the property, it would need to be taken up with them.



After a brief discussion which ended up with the rep stating that they would just pick up the container from my property and drop it back off a day later, I stated that if Titan would not do what was originally agreed upon then I would find another company that would. The representative promptly said “fine” and hung up on me. I did call back and requested a call back within 24 hrs or I would file a complaint. I received a call back promptly and was refunded my money within a few days.



A few weeks later, the trash container in question came up missing. The container was over 180’ from any road and behind my house where I was cleaning it to return to the elderly couple that had loaned it to me 10 months ago. Titan has claimed that they were not responsible but would be willing to discuss if I was able to produce any proof that someone associated with their company took the container. I did contact the Rockwall Sheriff department and requested a criminal trespass warning be issued so that if any representative of Titan waste came onto my property, they would be arrested.



My entire experience with Titan Waste has been extremely unprofessional and unacceptable behavior for any business in my opinion. This review is not intended to hurt Titan’s business but to protect other consumers despite their threat to try and restrict my right to free speech by threatening legal action for defamation.