Nasco Arts & Crafts Store

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CLOSED NOW - Opens at 8:00am

Terrible experience with this company: I am an art teacher and called to set up an art education account so I could get discounts. I told this to the representative. After being put on hold, and then taking a long time to get all of my data over the phone, she asked me what my first item was. I told her I thought I was setting up an educator account, yet she said, no. To do that, I would have to send a preliminary order in and get a quote for an art educator discount. Who has the time to do this? Why not just tell us what the educator price is per item, or our % discount from the start- like other companies? Total waste of time. To make things worse, I ended up ordering some supplies anyway, without taking the time to get an educator quote. I did this the easy, modern way, via internet. I got a a confirmation email with my order, I used a coupon for a 10% off, and the internet site validated it via my confirmation and credit card charge. I did this to receive my product asap for a upcoming lesson plan. I though everything was taken care of until..... The next day, I get a barely audible voice mail (no email) that tells me that Nasco regrets not being able to honor the 10% off, and asking my permission to charge my card for the full amount. This company is disorganized and completely unprofessional. Beware, especially if you are an art educator!!!