Detrick Veterinary Hospital

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OPEN NOW - Closes at 5:00pm

Worst experience ever with one of the receptionists. I think her name was Marsha. She did not care my dog was limp in my arms and I was emotional. She was very cold and uncaring. I love the vet in the RV and the male vet tech, they are kind, caring wonderful people and great with our dogs. I had been using this vet for a while and they even stayed open a few extra minutes once to see our dog until this one bad experience and they put "no service" on my account because I did call Marsha a bitch on the phone. If the shoe fits. Anyway, we had been visiting out of town, 4 hours away, and our Chihuahua became very ill and lethargic. Wouldn't eat or drink or even move and was throwing up. We took to vet where we were visiting and he got anti nausea shot and IV fluids. They recommended hospitalization but we had to get back to Fort Bragg so we called our vet {Detrick} and was told to bring him in and just to call if we would be late so they could wait for us. Not sure who I spoke to. Well it was raining hard and after 3 hours of the trip realized it might be just after closing before we could get there so I called again just to let them know we would be a few minutes late and Marsha was very rude and unfeeling and said there was nothing they could do for our dog anyway and if not there by 5 don't bother. I was in tears and pleading with her as I held my limp dog in my arms and she said to call another vet (I called every vet in town but not being clients of theirs they could not stay open late for a first time visit) so I told her she was a bitch and I hung up. When tried to schedule the next appointment (I love the vet and his tech) I was told there was "no service" on my account and it was due to my rude behavior and was told I could not speak to the manager. Marsha is a cold hearted person who could care less about any emotional distress you may be in or what condition your pet may be in