Aveda Corp

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I love Trios and have been going there for about 3 years. My hair always looks great and I always receive tons of compliments on it.

I have never had a bad experience at Trios. I have been going to Trios since 2003. The customer service is outstanding!! The ladies at the front desk who make appointments are very welcoming! The hair stylists take their time to make sure I am happy with my hair. If I make comments or suggestions they give their honest feedback and will do whatever possible to make sure I am happy. The owners are awesome and I would recommend Trios!!

I love Aveda, been going there for years. I recently moved to a new city and found a local Aveda salon, Trios. It was the worst experience of my life! The stylist did not listen to a word I said, adding layer when I requested the opposite. There is now a 5" space between the top and bottom layers of my hair. It looks like a mullet. The layers are not even; chunks of my hair are gone. I went in for a re-do, but it was even worse than the first time. I was made to wait over 20min with no apology or explanation. The girl tried to add more layer. I explained my dislike, to which she did nothing. She did blame me for not styling my hair enough, though. No one seemed to care about my satisfaction, or dissatification. This is an embarrassment to Aveda. DO NOT GO HERE!!

I have always enjoyed my salon and spa services at Trios! My hair always turns out fabulous, no matter which stylist I see. There's always friendly service and always a professional atmosphere. And it smells great, thanks to Aveda products and candles!