Mountain Mist was born in Fort Collins and has been serving the Northern Colorado community since 1983. Throughout the years we have sponsored numerous high school sports and social programs held local fundraisers and supported other local businesses through unique partnerships. Every person at Mountain Mist of Fort Collins is invested in helping our community grow and thrive. We're not just a spa company, we're a local company hoping to contribute to this wonderful community for years to come. At Mountain Mist Spas of Fort Collins, we pride ourselves in being the industry leader in customer service and product quality as well as having the most knowledgeable staff on the Front Range. High Product Standards. We believe you should only sell a product you can stand behind and be proud of. That's why we only partner with vendors who provide the top quality of what's offered in their industries. Every product that leaves our store is made to provide true value to our customers keeping them coming back time and again.

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Reviews

Ken S.

01/14/2022

Provided by YP.com

Over the past three days we shopped eight spa stores on 287. This was my wife's favorite that we did not buy from. They have a lot of models to choose from, competitive pricing, and zero pressure to buy. They'll patiently answer all your questions. If you're in the market for a hot tub, I recommend checking them out.

SS
Steven S.

11/05/2014

Provided by YP.com

I am shocked. The Mountain Mist in the FORT COLLINS is officially #1 on my list of the worst service I have experience in my life.



They put a "compatible" PC board in my hot tub which failed multiple times upon the instal. Somehow they made it work but now I have another failing board. Because I am past the warrantee they feel that they are not responsible at all. On top of putting the wrong part in they didn't replace all the burnt wires from the previous fails.



Balboa Systems themselves even told me that board wasn't compatible with my system and the burnt wires should have been replaced.



To make things even better the service manager got into an childish argument with me asking me if I was now a certified tech because I was telling him it was the wrong part.



In the end he simply hung up on me. They are Completely disgusting and I hope this gets read by future customers so they don't have to deal with such a poorly run company.



This is in no way an attach on Mountain Mist Longmont. They have been nothing but kind and reliable.

N
newtofc

08/31/2009

Provided by YP.com
Don't spend your money here

I purchased an above ground pool and went to Mountain Mist to purchase the required chemicals for start-up and maintenance. The individual helping me seemed to push me towards one line of product without regard for what I has asked for.



After 2 weeks we were not able to maintain a proper chlorine level in the pool (and could not use the pool) and discovered that we were sold a product that was not ideal for our type of pool. We tried to exchange the product but were told that was not an option. Their answer was for us to come and spend even more money with them. After spending almost $200 in chemicals and not being able to use my pool all summer (due to the delay in diagnosing the cause of the problem), I refused to give them any money.



If you want to deal with a store that is just trying to see you product and does not stand behind what they sell, this is the store for you.

More Business Info

Unwind In Your New Spa Or Hot Tub.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Services/Products
  • Electrical Service
  • Gazebo Assembly
  • Pergolas
  • Upgrades
  • Installation & Hook Up
  • Gazebos
  • Whirlpools
  • Free Water Analysis
  • Sauna Repair
  • Custom Hot Tubs
  • Equipment Repairs
  • Hot Tub & Sauna Rebuilding
  • Inspections
  • Hot Tubs
  • Wood Hot Tubs
  • Gazebo Kits
  • Patio Covers
  • Switches
  • Above Ground Spas & Hot Tubs
  • Bathtubs
  • Motors
  • Chemicals
  • Infrared Saunas
  • Acrylic Spas & Hot Tubs
  • Chlorine Free Spas & Hot Tubs
  • Heaters
  • Filters
  • Controls & Thermostats
  • Pumps
  • Indoor Hot Tubs
  • Spa Decks
  • Covers, Caps, & Shells
  • Liners
Brands
Coleman Spas, Jacuzzi, Teledyne-Laars
Payment method
mastercard, discover, visa, amex, cash
Location
South College Shops
Categories
Swimming Pool Dealers, Beauty Salons, Building Specialties, Day Spas, Health Resorts, Swimming Pool Construction, Swimming Pool Covers & Enclosures
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