Hertz

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CLOSED NOW - Opens at 9:00am

the guy named robert (bo) was suppose to give me a replacement rental because the one they gave me broke down after 2 days. So their tow company towed the car and gave me a case number so that they can locate the car. The car showed it was at the location just wasnt scanned in yet. They told me I would have to wait until after the holiday to see a supervisor. This is ridiculous I explained that I called them before I came way from west palm beach fl. Just to be turned around. When they gave me the vehicle it was dirty and not vacuumed or anything. Bad service sucks.

Routinely overbook causing long lines waiting for vehicles to be returned before you get on your way - almost three hours in my case