Power Center

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The worst experience I’ve had with a service company in my life. I took my new chain saw in under warranty to have a broken $20 part replaced, which I could have done in 30 minutes myself, if I had the part. I called before going and was assured they were an authorized service center for the manufacturer and they told me to bring it in. Seven weeks later, after 5 visits to the shop, approximately 20 phone calls, multiple excuses, having my check thrown back at me, being insulted by the owner, and disgusted with their attitude, I finally have my chainsaw back, thanks to the manufacturer.