Day N Nite All Service
336 Springhill Farm Rd, Fort Mill, SC 29715
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09/21/2008
Provided by YP.comSERVICE TECH CAME TO MY PLACE OF BUSINESS TO REPAIR MY FREEZER THAT WAS NOT COOLING PROPERLY. AFTER HE WAS THERE 30 MINS HE REPORTED THE COIL HAD A LEAK AND NEEDED TO BE REPLACED. WE DECIDED TO JUST PUT REFRIGERANT IN FOR NOW UNTIL HE COULD HAVE THE OFFICE GIVE US A PRICE FOR THE REPAIR. HE PUT 1LB OF REFRIGERANT IN AND LEFT A SERVICE INVOICE SHOWING 2.5 HRS OF LABOR TO DO THIS. I FELT THIS WAS WAY EXCESSIVE SO I CALLED TO DISCUSS THIS WITH MIKE THE OWNER. HE WAS EXTREMELY RUDE AND UNPROFESSIONAL OVER THE PHONE. HE CARED NOTHING FOR ME AS A CUSTOMER AND THE PROBLEM THAT I HAD WITH THE LABOR COST. HE SAID THATS WHAT IT WAS AND I COULD EITHER PAY IT OR HE WOULD TURN ME OVER TO COLLECTIONS. I WOULD NOT RECOMMEND USING THIS COMPANY UNLESS YOU DONT MIND BEING OVER BILLED FOR THE LABOR AND LEFT TO DEAL WITH A RUDE OWNER WHO DOESNT RESPECT HIS CUSTOMERS!!!