Randy's Island Glass is your clear choice for the highest quality impact windows, sliding glass doors, glass enclosures, shower enclosures, and custom glass tabletops and mirrors in Fort Myers and the surrounding regions of Florida!

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Reviews

JS
John S.

07/31/2015

Provided by YP.com

TERRIBLE CUSTOMER SERVICE...!!!

First they show up to do a 3 hour install without calling, when I told the install guy not today and asked for the office number he was extremely rude and said you can get the number off my shirt as he was walking away. I finally get the number to call and complain and the lady there says, opps I forgot, my bad....really...???

Then comes inspection time and they are worse than the cable company and want you to stay there between 9 and 5 to wait on them. So I finally make arrangements to be off work and they never showed up...!!!Again I call to complain and the lady there says I should have called them by noon....hello, you told me between 9 and 5 so why would I call be noon, isn't that you job to call me....How this place stays in business with their rude employees is beyond me...DON'T USE THEM...!!!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Payment method
amex, discover, master card, visa
Categories
Plate & Window Glass Repair & Replacement, Door & Window Screens, Doors, Frames, & Accessories, Glass-Auto, Plate, Window, Etc, Glass-Wholesale & Manufacturers, Windows, Windows-Repair, Replacement & Installation
Other Information

Wheelchair Accessible: Yes

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