Volkswagen of Fort Myers
14060 South Tamiami Trail, Fort Myers, FL 33912
Reviews
01/24/2014
Provided by YP.comHorrible customer service. After waiting two weeks to get a waiting appointment, I show up to find out that it was not the scheduled time of my appointment, ask for a courtesy driver, only to then find out from a smug man that they would be leaving after lunch and I would have to find my own ride back. Tried calling the manager only to get voicemail although he was in the office. I then was told I should've received an email reminder of my appointment which I never did since they never asked for my email address. I have gone to Brandon VW for 5 years with outstanding service, never did it take that long to get an appointment and never did I have a rude attendant, if the normal courtesy driver was off someone else filled in. As a new resident of Ft. Myers I will not be going to that dealership for anything. Called Midas and they got me right in! This dealership needs to rethink their customer care!
11/11/2010
Hey guys, I just wanted to give a shout out to John and Parrish at VW they sold me a new Jetta and I couldn't be happier. I got the deal I wanted and I never felt like they were trying to rip me off.Thanks again for being what people should be more often. Decent.Frank
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Payment method
- discover, master card, visa
- Other Links
- Categories
- New Car Dealers, Used Car Dealers
- Other Information
Parking: Lot
Wheelchair Accessible: Yes