Established in 1966 Grose's Interstate Moving & Storage is the area's oldest family-owned and operated moving Company. We are an authorized agent for United Van Lines serving all nationwide and international moving needs. Our 40+ years experience moving local, intrastate, interstate and worldwide can get you where you want to go. Our employees are local and full-time background screened and industry trained and qualified. United Van Lines is America's #1 moving company. It's a position we take great pride in because it came about by truly serving our customers like no other mover in the industry. It's a position that we maintain because we know our customers expect nothing but the best from United. And that's fine, because that's what we expect of ourselves, too.
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Reviews

T
txsgirl

06/22/2011

Provided by YP.com
I was initially impressed by t...

I was initially impressed by the gentleman who came to estimate my move (he was great - honest, friendly), but that changed once the move was scheduled / underway. I was extremely disappointed with the level of customer service exhibited by the office staff. As the pick up date approached I called several times to discuss the date / time. Messages were not returned, and they seemed irritated by my requests for information. Once in transit, they couldn't give me an estimated date of delivery. Really?!? No, my belongings didn't fill a truck, but after 3 weeks and 5 calls, I got a call back. "You haven't received delivery? It was scheduled for last week." was the response. Up to that point I hadn't received a call back or any communication at all regarding a delivery date. "I'll find out where it is and call you back." Well, 2 days later and NO call back. So I made the call - again the office staff seemed irritated, told me my furniture had been delivered to a local agent, but couldn't give me a name or number to call. I would NEVER recommend this agent to someone I liked!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Brands
United Van Lines
Payment method
all major credit cards
Categories
Movers, Movers & Full Service Storage, Moving Services-Labor & Materials, Self Storage, Storage Household & Commercial
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