Groses Interstate Moving and Storage
1270 Grose Rd, Fort Pierce, FL 34982
Reviews
06/22/2011
Provided by YP.comI was initially impressed by the gentleman who came to estimate my move (he was great - honest, friendly), but that changed once the move was scheduled / underway. I was extremely disappointed with the level of customer service exhibited by the office staff. As the pick up date approached I called several times to discuss the date / time. Messages were not returned, and they seemed irritated by my requests for information. Once in transit, they couldn't give me an estimated date of delivery. Really?!? No, my belongings didn't fill a truck, but after 3 weeks and 5 calls, I got a call back. "You haven't received delivery? It was scheduled for last week." was the response. Up to that point I hadn't received a call back or any communication at all regarding a delivery date. "I'll find out where it is and call you back." Well, 2 days later and NO call back. So I made the call - again the office staff seemed irritated, told me my furniture had been delivered to a local agent, but couldn't give me a name or number to call. I would NEVER recommend this agent to someone I liked!
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: - Brands
- United Van Lines
- Payment method
- all major credit cards
- Categories
- Movers, Movers & Full Service Storage, Moving Services-Labor & Materials, Self Storage, Storage Household & Commercial