Sprinter Van City

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CLOSED NOW - Opens at 8:00am

I brought my sprinter in for multiple issues, the owner Eric was extremely knowledgeable about my sprinter and the issues for the check engine light. He also was able to help me with additional items that I was completely unaware of. I am new to the Sprinter world and the suggestions that were made enhanced the way my vehicle performed. Their techs explained each code that was the reason check engine light and in away I could understand the performance issues. The turnaround time was less than 6 hours for all the work to be completed from start to finish. I also shopped around as I am new to this. Mercedes Benz wanted to charge me twice as much for the same work. I am ecstatic with this company and will for sure bring it back when its time for service.

My experience, Horrible. I would not let these guys touch my Sprinter with a ten foot pole. I went in for rusty body work so I could replace a broken glass windshield. $2400 later the body work is so shoddy I had to have Allstate adjuster review the work and a Dealership. Both of which agreed, it was done incorrectly. I canceled a check and Robert, later agreed the work was incorrectly done, he reduced my bill by a small percentage which I paid to avoid any court dealings. However, I did NOT have any brake issues before I went in and subsequently had to have major repairs done somewhere else. They try to up-sell unnecessary repairs using scare tactics, the parts and labor are WAY over-priced and I caught them trying to put in re-furbished ABS controller and passing it as new. Do yourself a favor, especially if you drive a Sprinter, STAY AWAY! These guys are Shysters.

I was having my vehicle serviced and sitting in the waiting area. Everytime after a customer came in the owner Eric would be highly synical with his receptionist about his encounter with that customer. He new I was sitting out there as he came out often to tell me how great he thought his services were. So I dont think he really cared.

I'll never go back, his prices are terrible, $200 for an oil change.