Larry Thrall General Contractor

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I had Mr. Thrall replaced roofs on two of my properties & the work was done to my satisfaction, so when I purchased another property I called him to get a quote on the roof of the new place. A week after he said he would take a look & quote I have called his cell & office four times. I have left voice mails, messages with staff & texted. finally reached him this morning & was told he was busy & I should call someone else. I'm sure he knows his business, but truly poor customer service! How hard is it to call someone back, really.