Domino's Pizza
4201 E Berry St Ste 18, Fort Worth, TX 76105
Reviews
06/15/2018
Provided by YP.com13 June 2018 we had ordered two large pizzas, wings, cheesy bread and boneless wings. They delivered the order but had two medium pizzas. Called the store to let them know that this is wrong and you need to fix it the manager there told me that it would be another 45 mins and its already after 10 pm before I could get my order. He had other customers ahead of me. I told him that I would be up at the store to talk to him. Over the phone he wont give his name or his GM name. I walked into the store and told them the order was wrong and they need to put me ahead cause I've already paid my money to this food. I still waiting 45 mins before I even saw the pizzas go into the oven. (Manager is making the pizzas). The young lady at the front is asking them were is my pizzas at and no one could give her a answer. I told him that is customer service skills and business skill are not there and you do not understand what it takes to keep customers. He then tells me there are two other domino's that I could go to if I was happy at this one. I told him again that is way your having problems. As I am walking out there is a young Asia driver that is yelling at me that he is going to call the police on me for being upset. Turns his car all the way around pretty much burning out to have his car facing me still yelling his going to call the police. He is not out doing his job and not trying to help understand why a customer is upset after paying for food that is not correct. Another guy in a black truck stop me to ask me what was going on and once I explained to him, he even stated that everything that happen was wrong. This store is very unprofessional, no business skills and they really need to rethink whom that put in charge of a store. Not everyone can run a store that does not have the right skills to do it. I feel sorry for the workers up there and even the Corp office. They have one bad store on their hand with someone that can lead a horse to water.
More Business Info
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun: - Payment method
- cash, master card, visa, all major credit cards, diners club, jcb
- Neighborhoods
- Stop 6-Poly Oversight, South Poly, San Roe
- Other Links
- Categories
- Pizza, Fast Food Restaurants, Restaurants, Take Out Restaurants
- Other Information
Cuisines: Pizza