Majestic Laundry & Linen Service

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i call majestic laundry for some rental linen they have great prices an low prices i have majestic washing my linen for low prices i recomended

I ordinarily would not even post a review of an experience but I was spoken to so rudely, this had to be done. Simply put, I am an administrator of a newly formed plastic surgeons practice in Fort Worth. I was calling around to different medical linen services to get some price quotes when I came accross Majestic. I called to see what services they offer and was told they were a medical linen launderer. Then I was asked in a condenscending way if I knew what a medical linen launderer was. When I asked if I could tour the facility to see what their process of cleaning was, I was told absolutely not and that they did not offer tours. This seemed odd to me so I "google" mapped their facility curious to see what their plant looked like and why and I couldn't get a tour. I got my answer.

I called with some questions regarding services that Majestic Linen provided because I was not certain if they were what I was looking for. The man who answered the phone would only reply with, "This is Majestic Linen Systems". I proceeded again to ask him if he could tell me what services they provided. I asked him if they offered dry cleaning or other services and he responded with the same answer. He said, "This is Majestic Linen Systems". I finally told him that if he couldn't tell me what services they offered then I wouldn't give them by business. He replied with "We hope you don't". I cannot believe how rude this man was to a possible customer. I have never written a bad review but I have never been treated with such disrespect.



K. Sanders

Fort Worth