Nix Door & Hardware

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I was so impressed with how professional everyone was! The receptionist was outstanding and even helped entertain my little girl while I dealt with salesmen which went out of his way to make sure my selections were accurate. Everything was delivered perfectly and on time. Will use again! Kudos Nix!

This was the most unbelievable, frustrating company I have ever dealt with. After spending over 10k with them the owner refused to ever speak to me to solve any issues. They missed a bldg code for the fireplace venting which was clearly on my plan then without asking decided to vent it on the front of my house next to my front door. (Ugly metal pipe) they acknowledged their mistake and said they would pay for the damage. Then with no forewarning charged me a ridiculous amount extra for the piping . When I confronted the owner she emailed me an adjusted bill where she now DOUBLED the cost of the pipe and then subtracted what she would pay for the roof repair. (less than it cost) When I had a problem with it creating soot and flashing back the manufacturer advised that it be looked at. She refused to stand behind her work in any way even though it had been just installed. Had to pay another company!

Having a custom home built and had no idea where to start with our hardware choices. Nix people walked us through everything and we wound up buy our front door through them as well. Knew their stuff.