Touchstone Medical Imaging

Write a Review817-428-5002

CLOSED NOW - Opens atTomorrow 8:00am

Went here for an appointment at 1:30. When I got there, they said they were still waiting on my insurance to approve. I asked them why they didn't call me and tell me this before I drove over there. They had no answer for me. My appointment was at 1:30 but when I called a week before, the lady said that it was at 1. After I left, I called a different location because I didn't want to go back to a place that was so rude. The new location said that the old location had canceled my order all together and said that I denied the MRI. Don't go here. Incompetent employees and rude people.

I was going to have to cancel my appt originally due to lack of funds however when I called to cancel she offered me their discount program due to my income and a few other qualifying criteria. I ended up getting the whole thing done at no charge to me! I couldn't believe it! I'm so glad that touchstone imaging understands that I'm just an everyday person. I live paycheck to paycheck but this was something that HAD to be taken care of. They also were extremely nice to me while I was there. I'm very grateful for this opportunity.