Bobby's Automotive

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CLOSED NOW - Opens at 8:00am

I have to keep four cars on the road. Bobby has worked on all of them. When my 16 year old daughter has an issue with her car overheating (blew a hose) she calls from school and says "we need to call Bobby". I guess that is the best review I can give. They are always helpful, no BS and they look for ways to save money.

I really wanted to like Bobby's Automotive - it was near where I was working at the time, and my mechanic Rhea Little had personally recommended him. Rhea does a fabulous job with our family's cars, and I trust him implicitly and recommend him to everyone I can. Bobby - I would recommend him to people I dislike. My Toyota Camry ended up with a stuck cylinder at 250,000 miles. I chose to go with Bobby's recommendation to rebuild instead of getting a new engine. It was supposed to be cheaper and came with the same warranty. I had no money to spare at this time and Bobby knew it. Bobby kept the car just under a month (which cost me a rental car for 26 days) and charged me right at $4,000, which was the worst case scenario quote ceiling. It was originally supposed to be a hair under $3,000. He was consistently non communicative - I had to call the shop to get updates, I believe he called me back once to initiate the service, and once during those 26 days to give me an update. I had to call him over two dozen times to be told of endless delays. When I gave him the car, the engine made a ticking/knocking noise, it lacked umph (as it was operating down one cylinder), smelled burnt, and it leaked oil like a sieve. Now it is just out of the one year warranty period, and it makes a ticking.knocking noise, lacks umph, smells burnt, and loses about two quarts of oil every 3,000 miles. Twice I brought it back to Bobby to diagnose, twice he did essentially nothing and gave it back. His hours were inconvenient and I was no longer working in Franklin so I spent a significant amount of time on these endeavors. Gateway has found the source of the oil leak, at least - it's the old cork gasket Bobby used when he put the engine back together (instead of a standard silicone gasket). The part costs $30. The labor costs $400, because they have to take half the engine apart to get to it. So - Bobby's Automotive was a very, very expensive lesson. $430 rental car + $3,990 repair + ~$3,000 in lost time and hourly wages trying to get him to make it right. I made a $7,500 mistake using Bobby's Automotive. Don't be me. Let Gateway rebuild your engine. And if Rhea Little recommends Bobby to you - ask him if there's anyone else he can recommend.