Yellow CAB of Frederick has been providing professional. Friendly taxi service throughout Frederick county.
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Reviews

LG
Laurie G.

01/25/2016

Provided by YPmobile

Horriable every time I call this company they A never answer the phone or B never show up worst cab service ever!

JP
Julia P.

12/15/2015

Provided by YPmobile

Bad service, drivers complaining they don't make enough money, but you guys don't have any drivers working between 2 am -5am.

JD
John D.

02/19/2015

Provided by YP.com

I wish I could tell you about the service!



I called earlier in the day (around 4:00 PM) and spoke with a woman who quoted me a price of $14 from Point A to Point B within Frederick. She went on to say that all taxi services in Frederick have the same price. I called another number; which, advertised as another business name, turns out to be the same company (Frederick City Cab & City Cab). She got mad that I was calling around for a better price. I let it go and went on my way.



I decided I would need to use their service so called back at 5:15 PM and made a reservation for pick-up at 11:30 PM. I called the other number and got a guy this time – obviously shift change. I made the reservation; however, I got a different story on the fare. “Everything has to run on the meter”, I was told.



I explained that the lady just earlier told me that all Frederick cabs have a flat rate in Frederick. He said, “She was wrong and that was only an estimate which could run from $14 to $20”. AND – not all cab services have the same rate. Whether FLAT or meter – I think it is law they have same rate, just thinking.



REALLY! I called the other number as before and he asked me, “Why I was calling other numbers”? “I am shopping around; don’t you do that for the best price”? His response was, “I am removing you from the pick-up as it seems you are still calling around” then hung up on me. Now, I really don’t know if this guy was going to pocket the difference or not. After all, why the vastly conflicting stories of service?



I called back stating” I want to be picked up and if I found someone I’d call him to cancel”. Why did you hang up? He had no answer with exception to his own logic why I would not be there when the car arrived. OK?!? I am so glad he knows what I am thinking. Because of how I was being treated, I asked for a way to contact the owner for which he replied, “I am in charge here now – I’m the Dispatcher” or should that be Dictator?!? Hopefully not for long I was thinking.



I asked him several more times to contact the owner for which he flatly refused. I am writing this as a warning and advise to consumers who would prefer not to be bullied and talked down to when you are soliciting services from a business.

This will be my first step. Next, I will contact the city and find the owners contact information. If he is as incompliant or sympathetic to his potential customers, I will register a complaint with the BBB.

In summary, this could have gone so much better and the experience prompted more business from me but I don’t think so.



Un Happy Non-Customer

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: 301-662-7077

Phone: 301-663-4946

Services/Products
Transportation Services, Airport Transportation, Taxi Cabs And Taxi Vans, Black Luxury Sedans, Vans With Twelve To Fifteen Passengers, Suv
Payment method
amex, debit, discover
AKA

Yellow Cab of Frederick

Classic Sedan Service

Frederick City Cab

Other Emails

Categories
Taxis, Airport Transportation, Limousine Service, Transportation Services
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