Alters Hair Salon

Write a Review540-848-3522

CLOSED NOW - Opens at 10:00am

Fantastic salon. Great service and very professional. I love how my hair came out. As busy as my stylist was that day, she still managed to give me a cut and color exactly as I had wanted. I had gone to two other salons and neither one of them was ablle to deliver exactly what I was asking for. This stylist (Marie) took the time to get it just right. to me that is priceless. She could have taken all day if it meant getting my cut and color this fabulous....This is my new Salon and Stylist.

Phenomenal service. The owner hooked my hair up. I got exactly what I asked for and more. I would definitely recommend this place. I will be back!

This absolutely has to be the best Salon In the Fredericksburg area. I came to this salon because I am a very "picky" person when it comes to my hair and a friend of mine swore to me that I would like this place. When I first walked in the door, I was impressed with how the Salon was decorated. I loved the chandelier near the entrance. Very classy. I was greeted, asked what services that I was requested and escorted to their lounge area where I watched television, was offered coffe, water, juice or soda. I was made to feel very comfortable while I waited. The Master Stylist, Marie consulted with me, explained in details what she was going to do and my hair came out exactly the way that I wanted it. I am probably one of the most difficult people to satisfy and let me tell you , this stylist surpassed my expectations. I later found out that Marie is also the owner of the salon. If you are a classy, like beautiful things and a hard to please person, this is the salon to go to. They take the time to get your hair done right, the first time.

I would not recommend this place to anyone. My friend and I called to make appointments together for a hair color service. We were told we could both have 1130 appointments. However once we arrived and waited almost 30 minutes before receiving consultation, it became apparent that there was only one stylist. Instead of asking or suggesting I move my appointment, I sat there for 3 hours (giving her the benefit of the doubt) for absolutely nothing. By the time she started and was done with my friends hair, I did not have anymore time to wait and left with nothing. I am extremely disappointed in not only the customer service (or lack thereof), but simply because it is a rare occasion I even have an opportunity to get something like this done for myself. If she had been up front and honest from the beginning, I could have at least tried to get my hair done elsewhere. I only gave a one star rating because it wouldn't let me continue without choosing at least one.