Bestway Plumbing and Drain

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My review is based on Bestway's installation of a L7LXDCS150B 1.5 cubic foot CitySoft carbon filter/water softener. The unit began leaking and caused damage to my property and new mattress (see pictures). Upon discovery, I called the company, and it provided remediation services at cost to the property. This involved a technician (not team) coming out with a moisture reader and deducing that only a little water had seeped through the baseboard and that air blowers could fix the issue. I ran blowers for several days (heightened electricity bill) and I think that has solved the problem of damage to the house at a cost of a higher electricty bill and a delay in use of equipment that cost $3,200. I asked for a new unit to be installed because I don't fool around with 1) water and 2) electrcity. I sought removal of the unit and the mattress, monetary compensation for the mattress, and reinstallation of a new unit. Prior to approval or removing the unit, I was forced to have a disconnected unit in the house until the manufacturer, distributor, and owner of Bestway came to my house to "test" the unit. On Thursday, December 15th, representatives from Ferguson Enterprises (distributor) and Lancast Water Group (manufacturer) came to test the unit alongside the technician who installed the unit and owner of Bestway. The manufacturer pressure tested the unit under both house pressure and service pressure throughout all process cycles. The consensus of all was that the dome fill plug most likely leaked from not being completely tightened during installation. I will not recommend them because of their incompetence. I can't in good conscience recommend this company to others because a master plumber should not fail at something as simple and easy as tightening a fill plug, refusal to compensate a homeowner for damage obviously incurred from said incompetence and forcing homeowner to use his house as a test facility.