County Waste

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It’s a shame that you would pull service from celebrate Virginia of which you are contracted to serve in protest of Ted Nugent based on political opinions. I hope that the residents of Fredericksburg stand up and force the city to enforce any and all breach of contract stipulations in your contract. Then immediately terminate all remaining contracts and service agreements made with your ignorant business practices. I’m glad to see that the social media campaign against your poor business decision has gaining speed and is rapidly going viral. It has reached Florida already where I’m at and I’m doing my part to keep it going.

County Waste is not Stafford friendly! First fooling Stafford residents with reducing your rates from $24.95 to $21 per month (reducing by only $3.95) but also reducing your service by 50%. This results in a net rate increased to all residents using their service. Now they are forcing everyone to a once per week pickup or you face a 32% rate increase ($33/Month) to remain on the twice per week schedule. Shame on the R-Board for letting this happen...giving County Waste a near monopoly in our County.

Horrible people to do business with. I was forced to use these folks 4 years ago when I had twice a week service, they decided to cut everyone back to once a week service after 2 years. I was upset they treated us this way and swithched to better service. Well this service sold out to guess who?? When they took over they offered twice a week service again, so I stayed. Just got a call that they were doing it to us again and going to once a week service!! My neighbors are furious and will not stand for this treatment and are all switching again!!

The Voice mail in the Fredericksburg office is really confusing. YOu get voice mail and it says for the company directory press one. So you press one and it directs you to enter the extension you want or dial zero for assistance. If you are on a rotoray phone please stay on line and someone will assit you. After hearing that 3 times you get "Good bye" and disconnected.

I have found that since County Waste has taken over, the customer service and the service all together has become worse. When a small company is bought out by a bigger one, it's supposed to get better, not worse. In this case, it went from good to worse.