Fas Muffler & Tire Inc

Write a Review540-899-3131

This place is TERRIBLE. The owner Frank is the biggest jerk I've ever met. I dropped off my truck o a friday with promise to have work completed by saturday afternoon, I was just getting a spot weld done on my exhaust that failed inspection. Saturday afternoon rolls around and I hear nothing so I call in and they had seemingly mistaken my truck for another who wanted duals, my truck already had duals on it so this was a ridiculous mistake to begin with. The owner Frank said he wished someone left a note and that he would call me back in a few minutes. I never heard back that entire day. I called and called and got nothing. I went up there only to find the place locked up early, but the bay door was open to I walked in and shouted until his assistant mechanic Charles came out from a back room. He told me he believed they mixed up my truck with another and that he promised to fix it and call me first thing sunday morning. Sunday morning, no response. I had praise team instrument in the back seats of my truck as I am a youth pastor locally. I looked completely incompetent at my job Sunday Morning. I called all day sunday and went by, no answer, no one there. Monday rolls around I continue to call all day and drove by, no one there. I eventually had to call the Spotsylvania county Sheriffs office to try and resolve the matter. I finally went up there again Tuesday morning after looking foolish at one job on Sunday and having to call out two days in a row monday and tuesday. Frank was still not around but his assistant charles was. I asked him to call Frank, which he did. I got on the phone and the assistant mentioned to him that I had called the sherriffs after I called 26 times and went uo there 4 times over a 4 day period with no response. Frank got on the phone and cussed me up and down for "Threatening" him with cops and told me it would be $125 to fix the weld and I can get it at noon Tuesday,he then hung up. The original price agreed on was $75. I ended up having to contact Deputy Drewry again over the issue and was relayed to the Sergeant in order to have a deputy remove my vehicle with me. Before this happened I got another call where Frank cussed me up and down and hung up. I went back up there and spoke with Charles the mechanic he apologized saying he didnt know why his boss was such a jerk and that he just started there and he didnt realize it was like this. Frank was there this time but upstairs, I asked Charles if Frank would come down to speak with me please. Charles went up and came bak saying "Frank said he has nothing to say to you". I repeatedly told Charles this was absurd I have yet to even get a chance to speak a word to the man before he hangs up and now he wont even address me to my face? I had Charles try and retrieve frank again and he again refused to come down. Ultimately I had him fix the pipes, he still charged me full price and then he didnt put on my exhaust tips and said I need to come back next week. This place is a joke of a business and has a rude, loud mouth jerk for an owner. I will be reporting them to the Better Business Bureau as well as taking the advice of the Spotsy County Sergeant and taking him to court for wages lost. He couldn't even as much as call me to let me know my truck wouldn't be ready that Saturday. I went 4 1/2 days with no vehicle and no contact or response whatsoever. Had to involve police and courts and still was ripped off with poor quality work. I had to even make the mechanic get me invoices showing my 1 year warranty and for me to come bak and get my exhaust tips, Frank apparently thought I would actually leave there with no documentation stating he owed me these things. He is a swindler and a con and no one should EVER EVER GO HERE!!!!!!!!!.